Refund policy

Hygiene First Policy: As a fragrance retailer, we prioritize your safety and the integrity of our products. For hygiene reasons, we cannot accept returns or issue refunds for any fragrance that has been opened, unsealed, or used. Please inspect your package immediately upon arrival. If your item arrives defective, damaged, or does not match your order, we will happily send a replacement, provided you contact us within 48 hours of delivery with supporting photos. We stand behind the quality of our luxury scents, and your satisfaction is our priority.

 

Contact Information: 

Email: heavenlyauraluxuryfragrancehou@gmail.com

Phone Number: +2348103460811

Address: SHOP 10, INDEPENDENCE MOORE, OKPANAM ROAD, ASABA, DELTA STATE, NIGERIA